June 26th, 2010
The popularity of working from home has increased dramatically over the last few years. The idea of avoiding all the preliminary responsibilities an individual has to go through each day if you work at an office is very appealing. While the wide range of work at home positions may seem a bit overwhelming, if you’ve always had exceptional communication skills, enjoy talking on the phone, and have always had the inherent gift of starting conversations with almost anybody you meet, a telemarketing job from home may be the ideal career path for you.
While many people have given telemarketers a pesky reputation, this industry generates nearly $500 billion dollars each year and is one of the most regulated industries that are always in compliance with the law. Here’s a list of the basic job tasks of a telemarketer.
Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
Explain products or services and prices, and answer questions from customers.
Obtain customer information such as name, address, and payment method, and enter orders into computers.
Record names, addresses, purchases, and reactions of prospects contacted.
Adjust sales scripts to better target the needs and interests of specific individuals.
Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
Answer telephone calls from potential customers who have been solicited through advertisements.
Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
Maintain records of contacts, accounts, and orders.
Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
Conduct client or market surveys in order to obtain information about potential customers.
Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
Posted in Uncategorized | 216 Comments »
June 26th, 2010
Now that you know what a telemarketer job from home entails, you can start to set up a work area in your home that’s comfortable yet productive. Here are a few tips that will assist you in this process.
- A space for your telemarketing call center should be an area without distractions so the telemarketers can focus on their task. A room with tables or cubicles should be set aside.
- Telephones for each telemarketer in the telemarketing call center need to be provided and space for call sheets, scripts, paper for notes, and pens should be available.
- Headsets for the telephones can be a helpful tool to the telemarketer in the telemarketing call center so they can hear more clearly and speak without background noises.
- A script should be provided for the telemarketer in the telemarketing call center. It should be based on guidelines which can be obtained through most Small Business Administration’s offices or through the library, or by using the internet to locate helpful sample scripts.
- Call lists for the telemarketers in the telemarketing call center can be obtained through using local services who supply demographically selected names and phone numbers of appropriate prospects who would use the product or service.
- A telemarketing call center manager should be hired who has experience in telemarketing and hiring telemarketers. His or her income should be partly based on bonuses that reflect the success of the telemarketers the manager oversees.
- Four hour shifts are considered the most efficient calling period to keep the telemarketer fresh and alert, while working in the telemarketing call center.
- Check your local newspaper want ad section or other employers to determine the appropriate hourly pay wage for telemarketing call centers. Bonuses are usually part of the telemarketer’s income to encourage sales.
Posted in Uncategorized | 149 Comments »
June 26th, 2010
Most people think the only telemarketing positions are the jobs at call centers that give you a list of people to contact at all hours of the day and try to con them into buying something they don’t need. But, when considering a telemarketing job from home, you should also be aware that there are many different companies that offer a variety of services that are beneficial to the client rather than bothersome.
If you decide to take a telemarketing job from home, you won’t be given an extremely long phone list that includes harsh hang-ups and rude comments on the other end of the line. In fact, it’s quite the opposite. A business to business telemarketer entails contacting the manager of the business, and informing him/her of the latest products and upgrades that could benefit their company. If you decide to take a telemarketing job from home, you’ll most likely be received with politeness, genuine interest and professionalism. You’ll also be given extensive training to obtain the knowledge and expertise to execute the duties necessary for your position.
Also, another benefit from obtaining a telemarketer job from home is that most businesses will conduct meetings via the internet, also known as web conferencing. This allows the employee to conduct live meeting, presentations and training from the comfort of your own home.
For interactive online workshops, web conferences are complemented by electronic meeting systems (EMS) which provide a range of online facilitation tools such as brainstorming and categorization, a range of voting methods or structured discussions, typically with optional anonymity. Typically, EMS does not provide core web conferencing functionality such as screen sharing or voice conferencing though some EMS can control web conferencing sessions.
Posted in Uncategorized | 144 Comments »
June 26th, 2010
Now on to the one of the major questions a prospective telemarketer employee from home may ask, how much money can I make? Well that basically depend on you. If you build strong relationships with your clients, and create a professional rapport with them you can make a great living. Like any sales position, employers usually offer a base pay plus commission. For a telemarketing job from home, this factor doesn’t change.
Telemarketers base pay may not seem like very much, but if you’re truly dedicated to work, and have a full understanding and are passionate about the product you’re selling, you should make a lot more that your hourly wage.
The median yearly income for telemarketers is $40,000. Not bad for a position right out of your home. Of course, like any job, the longer you do it, the better at it you’ll become which will increase your salary even more.
Posted in Uncategorized | 171 Comments »